PRIVACY POLICY
Canopy Landscaping LLC
Effective Date: May 2026
At Canopy Landscaping LLC ("Company", "we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our chat widget.
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1. INFORMATION WE COLLECT
We may collect the following categories of personal information:
- Personal Identifiers: name, email address, phone number, or mailing address
- Service Information: property address and details related to your landscaping project
- Usage Data: browser type, IP address, access times, pages viewed, and links clicked
- Cookies and Tracking Technologies: to enhance user experience and improve performance
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2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and manage our landscaping services
- Schedule estimates and job appointments
- Communicate with you, including appointment reminders and project updates
- Send SMS messages if you have opted in via our chat widget
- Improve and personalize your experience
- Comply with legal obligations
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3. SHARING YOUR INFORMATION
We may share your information with:
- Service Providers: trusted partners who assist with hosting, communications, and scheduling
- Legal Authorities: when required by law or to protect our rights and safety
- Business Transfers: in connection with a merger, acquisition, or sale of assets
We never sell your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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4. SMS OPT-IN DETAILS
By submitting your information through our website chat widget and checking the SMS consent box, you consent to receive automated text messages from Canopy Landscaping LLC at the number provided. Message types may include:
- Appointment reminders and confirmations
- Estimate follow-ups and project updates
- Promotional offers and seasonal services
Message frequency varies but may include up to 10 messages per month. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us at [email protected].
Your mobile information will be used solely for communication purposes as described in this policy and will not be sold or shared with third parties for marketing purposes.
Consent is not a condition of purchase.
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5. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your data
- Request correction or deletion of your information
- Opt out of marketing communications
- Limit or object to certain data uses
To exercise these rights, contact us at [email protected].
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6. DATA SECURITY
We implement appropriate technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure. Use of our services is at your own risk.
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7. COOKIES AND TRACKING
We use cookies to analyze traffic and personalize content. You can control cookie settings through your browser.
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8. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from children.
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9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Effective Date" above. Continued use of our services constitutes acceptance of the revised policy.
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Questions? Contact us at [email protected] or (267) 618-2665.